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Founder-led by Ryan & Crystal  ·  Melbourne, Australia  ·  Australian owned and operated
IT support & cyber security for small business

IT support that fits your business, not the other way around.

RCreate is a Melbourne-based IT partner for small businesses done paying for things they don't need. Straightforward tech support, plain-English security advice, and pricing that actually matches what you use.

No obligation. No sales pitch. Just a clear picture of where you stand.

Sound familiar?

Whether you've worked with a traditional MSP before or you're setting up for the first time, some of this will feel familiar.

1

Your provider keeps pushing a bundle you didn't ask for.

2

You're locked into a contract you can't easily get out of.

3

Nobody can explain, in plain English, what you're actually paying for.

4

You know you should be doing more about cyber security — but no one's told you what, specifically.

5

Or maybe you're just starting your business, and you're not even sure what IT and security you need yet — let alone where to begin.

Built differently, on purpose

We're Ryan and Crystal — we started RCreate because small businesses deserve an IT partner, not a vendor.

Right-sized, not bundled

We build your setup around what your business actually needs — not a package designed to hit someone else's sales target.

Month-to-month, not locked in

No multi-year contracts. If we're not earning your business every month, we don't deserve it.

Plain-English security

We explain your risk and your options in terms you understand, aligned to SMB1001 — the cyber security standard actually built for small business.

One point of contact

You deal directly with Ryan and Crystal — not a ticketing queue that resets every time you call.

Guidance from day one

Just starting out? We'll explain exactly what you need — and what you don't — in plain English, one step at a time.

Real technical depth

Behind the plain English is proper engineering — Microsoft 365, Entra ID security, endpoint management and more. See the full list on Services.

Support that grows with you

Start where you are. Add what you need, when you need it — nothing more.

IT Foundations

Get the basics set up right, once.

  • Device & network setup
  • Email & cloud (Microsoft 365 / Google Workspace)
  • Backups & password manager
  • Basic endpoint protection
Start here

Fractional IT Manager

A trusted advisor for growing businesses.

  • Vendor & budget management
  • Compliance readiness (Privacy Act, SMB1001)
  • Quarterly business reviews
  • Strategic technology planning
Talk to us
See full services & technical capabilities →

A straightforward engagement

No jargon, no pressure — just a clear path to a setup that fits.

01

Discover

A free consult — in person if you're in Melbourne, or a call if not — so we understand your setup and goals.

02

Design

A clear, upfront quote — fixed price or hourly, whichever suits the job. No surprises.

03

Deploy

Hands-on delivery from Ryan and Crystal directly, documented as we go.

04

Support

Ongoing support once you're live, month-to-month — no lock-in contracts required.

Most MSPs vs. RCreate

Most IT providers

  • Long, rigid contracts
  • Fixed, bundled packages
  • Ticket queues
  • One-size-fits-all security

RCreate

  • Month-to-month, flexible
  • Only what you actually need
  • Direct access to Ryan & Crystal
  • Security scaled to your business

We're keeping our first client list small — on purpose

Two founders means every client gets real attention, not a ticket number. We're deliberately limiting how many businesses we take on early, so if a right-sized IT partner sounds like what you need, it's worth having the conversation sooner rather than later.

Book your free health check

Questions, answered

We're a really small business — is this even for us?

Yes. Most of our clients have between 2 and 20 staff and no in-house IT person. That's exactly who we built RCreate for.

How much does this cost?

There's no fixed price list, because every business's setup is different. We start with a free consult, then give you a clear fixed-price or hourly quote before anything's booked in — so you know exactly what you're paying for and why.

Do we have to sign a long contract?

No. We work month-to-month by default, so you're never stuck with us if we're not delivering.

We don't really understand cyber security — will you make us feel dumb?

Never. We explain everything in plain English and only recommend what's proportional to your risk and your budget.

What if we already have some things set up but not others?

That's normal. Your free health check starts with what you already have, and we build from there — no rip-and-replace unless it's genuinely needed.

We haven't set up anything yet — is it too early to talk to you?

Not at all — that's actually the best time. We'll help you build the right foundation from day one, in plain English, so you're not paying later to undo the wrong choices now.

Ready for IT support that actually fits?

Book your free, no-obligation IT and security health check. No sales pitch — just a clear picture of where you stand.

Book your free health check